TERMS OF SERVICE

Effective Date: 17.12.2024

Welcome to Skinvault.gg (“we,” “us,” “our”, “Skinvault”). These Terms of Service (the “Terms”) govern your use of our website, services, and platform (collectively, the “Platform”) for the exchange, sale and trade of virtual subscriptions such as Counter-Strike 2 skins (“Virtual Items”).

By accessing or using our Platform, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must cease using the Platform immediately.

The service is provided by Not So Boring FZCO, registry code DSO-FZCO-43359, a company incorporated and existing under the laws of the United Arab Emirates with a registered office at IFZA Business Park, DDP, PO Box 342001, Dubai, United Arab Emirates.

Payments may be handled by Virtual Skinbroker, registry code 3425585-3, a company incorporated and existing under the laws of Finland, with a registered office at Sädekuja 4, 16300 Orimattila, Finland.

Skinvault.gg is not affiliated with Steam or Valve Corporation in any way. The exchange of Virtual Items is facilitated between users and Skinvault, where Skinvault obtains ownership rights of the Virtual Items sold by you in exchange for other Virtual Items to which Skinvault holds rights.

1. ELIGIBILITY AND ACCOUNT REGISTRATION

1.1 Age and Legal Capacity

You must be at least 18 years old or the legal age in your jurisdiction to access and use Skinvault.gg. By using the Platform, you represent and warrant that:

• You are of legal age and are fully able and competent to enter into the obligations set forth in these Terms.
• Your use of the Platform does not violate any applicable law or regulation in your jurisdiction.

1.2 Account Creation

To access certain services on the Platform, you must create an account and provide accurate and complete information, including logging in via your Steam account. You agree to:

• Keep your account information updated and secure.
• Maintain the confidentiality of your login credentials and accept responsibility for all activities that occur under your account.

You may not share your account with anyone else, nor may you use another person’s account without their permission.

You may delete your account by contacting our support at: support@skinvault.gg

2. TRADING VIRTUAL ITEMS

2.1 Trading Mechanics

The Platform allows users to exchange Virtual Items, such as Counter-Strike 2 skins, for other Virtual Items on the game publisher Steam’s platform. By engaging in trades, you agree to the following:

• All trades are final and non-reversible once confirmed.
• You acknowledge that the value of Virtual Items can fluctuate and that you are responsible for the risk associated with such changes in value.
• You represent that you have the rightful license rights of the Virtual Items involved in each trade and that they are free of any liens, claims, or encumbrances.
• You may not engage in any manipulative trading practices, including price manipulation or fraudulent activity.

2.2 Virtual Items and Ownership

The ownership of any Virtual Items traded on the Platform is governed by Steam and subject to Valve Corporation’s rules. We do not claim any rights to the Virtual Items.

3. PAYMENTS AND FEES

3.1 Transaction Fees

We may charge fees for trades, payments, and other services offered on the Platform. The applicable fees will be disclosed prior to the completion of any transaction. By completing the transaction, you agree to pay these fees.

3.2 Payments and Refunds

All payments on the Platform must be made using the payment methods made available. All sales and trades are final. We do not offer refunds except as required by law.

3.3 Tax Obligations

You are solely responsible for determining any tax obligations related to your transactions on the Platform. We do not provide any tax advice and will not be responsible for any tax liabilities you may incur.

3.4 Payments on Cashout Mode

The Platform offers a Cashout feature which allows users to exchange Virtual Items for real money. The feature is separate from the Trading mode, and any Skinvault Credits cannot be withdrawn with Cashout mode or this clause. The payouts for the Virtual Items will be processed within 0-7 days from the date of request.

You agree that:

• All transactions on Cashout are final and cannot be reverted, refunded, or cancelled after the transaction has been processed.
• The price of your Virtual Items may vary based on various factors.
• You are responsible for all tax obligations regarding the sale of Virtual Items.
• You will provide accurate payment information. We will not be responsible for any losses as a result of incorrect payment information entered.
• You send the items to the correct Steam account controlled by us. We will not be responsible for any losses as a result of items sent to fraudulent or incorrect accounts.
• After the transaction has been processed from our side, the exact timing of payments may vary based on factors such as bank processing times, public holidays, or other events beyond our control.

4. USER CONDUCT AND OBLIGATIONS

4.1 Prohibited Activities

By using Skinvault, you agree not to:

• Use the Platform for any illegal activities or to violate any laws.
• Attempt to bypass security measures, access unauthorized accounts, or engage in activities that interfere with the operation of the Platform.
• Use bots, automation, or scraping technologies to interact with the Platform.
• Sell or trade Virtual Items that you do not own or have the legal right to trade.
• Engage in price manipulation, fraud, or any deceptive practices.
• Impersonate another person or entity.

Your access to the Platform can be fully or partially limited if you are from the following countries: Afghanistan, Belarus, Crimea, Cuba, the Democratic Republic of Congo, Donetsk People's Republic, Gaza Strip, Haiti, Honduras, Iran, Iraq, Libya, Luhansk People's Republic, Mali, Myanmar, North Korea, Russian Federation, Somalia, Sudan, Syria, Sevastopol, Turkey, Venezuela, West Bank, Yemen, Zaporizhzhia, Kherson, Albania, Algeria, Angola, Armenia, Bahamas, Barbados, Bermuda, British Virgin Islands, Bulgaria, Burkina Faso, Burundi, Cameroon, Cayman Islands, Central African Republic, Croatia, Côte D'Ivoire, Eritrea, Fiji, Georgia, Gibraltar, Guam, Guinea Bissau, Guyana, Israel, Jamaica, Jersey, Kazakhstan, Kiribati, Kenya, Kosovo, Lebanon, Mozambique, Namibia, Nigeria, Pakistan, Panama, Philippines, Samoa, Senegal, South Africa, Switzerland, Tajikistan, Tanzania, Trinidad & Tobago, Uganda, United Arab Emirates, Ukraine, United States Virgin Islands, Vanuatu, Vietnam.

4.2 KYC and AML Compliance

We reserve the right to perform Know Your Customer (KYC) checks at any time and to ask for additional information to verify your identity and ensure compliance with Anti-Money Laundering (AML) regulations. Failure to comply with such requests may result in the suspension or termination of your account.

5. ACCOUNT SUSPENSION AND TERMINATION

5.1 Our Right to Suspend or Terminate

We reserve the right to suspend or terminate your account at our sole discretion, without prior notice, if we believe you have violated these Terms or engaged in prohibited activities.

5.2 User-Initiated Termination

You may terminate your account at any time by contacting us at support@skinvault.gg. Upon termination, everything including your Credits associated with your account will be canceled without the possibility of recovery.

6. BALANCE

Trading in Skinvault does not involve any fiduciary currency or cryptocurrency.

You may top up your Skinvault wallet credits via payment methods offered. All top-ups are non-refundable and final.

Skinvault wallet is not a bank account or any kind of financial or payment instrument. The wallet credits may only be exchanged for Virtual Items offered on the Platform.

You cannot at any time withdraw the balance from the Skinvault wallet.

The Credits on your Skinvault wallet do not have value outside the Platform and cannot be transferred to another person, account, or platform.

Skinvault has no liability for any losses that may incur in regards to the use of Skinvault Credits.

7. DISCLAIMER OF WARRANTIES

The Platform, Virtual Items, and all related services are provided “AS IS” and “AS AVAILABLE,” without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted service.

We do not guarantee that:

• The Platform will be available at all times without interruption.
• The information and content on the Platform are accurate, complete, or reliable.
• Any Virtual Items will hold any specific value.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, in no event shall Skinvault, its affiliates, officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of Virtual Items, data, profits, or goodwill, arising out of or in connection with:

• Your use or inability to use the Platform.
• Any unauthorized access to or alteration of your account or Virtual Items.
• Any bugs, viruses, trojans, or similar threats transmitted via the Platform.

In no event shall our total liability to you exceed $100 or the total amount you have paid to us within the 12 months preceding your claim, whichever is greater.

9. PRIVACY AND DATA USE

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

9.1 Data Disclosure

We may disclose your personal information to third parties, including law enforcement or regulatory authorities, if required by applicable laws and regulations, or to protect our rights and property.

10. DISPUTE RESOLUTION

10.1 Governing Law

These Terms and any disputes arising out of or relating to these Terms shall be governed by the laws of the United Arab Emirates.

10.2 Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms shall be resolved through binding arbitration under the rules of the United Arab Emirates. The arbitration shall be conducted in English.

Before commencing arbitration, the parties agree to attempt to resolve the dispute amicably for at least three months.

11. AMENDMENTS TO THE TERMS

We reserve the right to modify these Terms at any time. Material changes will be communicated to you via the Platform or email. By continuing to use the Platform after any changes become effective, you agree to the revised Terms.

12. SEVERABILITY

If any provision of these Terms is deemed unlawful, void, or unenforceable, the remaining provisions shall continue in full force and effect.

13. INTELLECTUAL PROPERTY RIGHTS

All intellectual property related to the Platform, including content, design, software, logos, and trade names (collectively referred to as “Skinvault IP”), is owned exclusively by Skinvault and its affiliates. This property cannot be copied or used without Skinvault’s prior written consent. Infringing on Skinvault IP is strictly prohibited and may result in legal action.

Any trademarks or intellectual property belonging to third parties, referred to as “Third Parties IP,” also remains the property of those third parties. No licenses to use Third Parties IP are implied unless explicitly stated in writing by the owner. Unauthorized use of Third Parties IP is also prohibited.

14. INDEMNIFICATION

The Platform and its services are provided "AS IS" without any warranties from Skinvault, who disclaims all implied warranties, including those of merchantability and fitness for a specific purpose.

You are solely responsible for any actions taken while using the Platform, including trading items. To the fullest extent allowed by law, you agree to indemnify Skinvault and its affiliates against any claims, damages, or expenses arising from your use of the Platform, violations of the terms, or infringements on third-party rights.

If a third party files a claim against Skinvault due to your actions, you must cooperate in defending that claim. Skinvault may take over the defense of any indemnified matter and you will be responsible for any related legal costs. You cannot settle any claims that affect Skinvault’s rights without its written consent. These indemnification obligations remain in effect even after your account is terminated.

15. CONTACT INFORMATION

If you have any questions or concerns regarding these Terms, please contact us at support@skinvault.gg.